Privacy
Short version: we don't want to know who you are. Your profile is mostly ranges and categories under a random code, personal details are stripped from what you type, and you can delete your profile at any time.
What we collect
- Your profile, if you make one. Categories like age range, kidney function range, medications and conditions, plus anything you choose to write in “In your own words”, with phone numbers, emails and similar details removed. It's stored on our server under a random code. Your browser keeps that code so it can find your profile again.
- Your questions and how they were answered. Before anything is stored or sent anywhere, we remove email addresses, phone numbers, health card numbers, postal codes, dates and phrases like “my name is…”. We can't reliably catch every name, so please leave names out.
- Your feedback, if you tap “Was this useful?”.
- Your email, only if you choose to sign in. It's kept separately from your health profile, linked only by the random code, and never shown to the AI. Your questions are never linked to your email.
We don't use advertising trackers, and we don't sell or share your information for marketing.
What stays on your device
Your recent questions and their answers, your appointment list, and your theme and text size are saved only in your browser. Clearing your browser data removes them.
Who else handles it
Searching our library happens on our own server: the model that matches your question to sources runs there, so that step doesn't send your question anywhere.
- Anthropic (Claude) reads your question, with personal details removed, along with the details in your profile, to understand it and write the answer.
- PubMed (U.S. National Library of Medicine) and Health Canada receive short search terms about the medication or topic, never your profile or your full question.
- Our hosting and database providers store the data described above.
Some of these providers are in the United States, so your information may be processed there.
Why we keep questions
To check our work: we review answers to find mistakes, measure how often the system should have declined to answer, and improve it. We keep questions for up to 12 months, then delete them.
Your choices
- Delete your profile any time from Your profile. It's removed from our server straight away.
- You can use everything without a profile or an account.
- To ask what we hold or to have your questions deleted, email privacy@sourcedai.app.
Not a health record
Sourced AI isn't a healthcare provider and doesn't keep medical records. It explains published research. See the terms for what it can and can't do.